Finance Technology team at Hyderabad is looking for a Support Engineer for its Support Engineering team. The charter of this team is to support Amazon's Financial applications for expansions, infrastructure, address risks in hardware and software and support and troubleshoot issues experienced by Accounts Payable (AP) and Accounts Receivable (AR) processes to post financial transactions into Oracle Financials.
- Interface with a diverse customer base to understand requirements, priorities, and processes.
- Work on expansions of current applications to support new launches
- Work on identifying and addressing risks to hardware and software while helping maintain application health.
- Work on customer issues to identify problems and share with Development team to avoid recurrence by addressing root causes.
- Propose and implement new projects or recommend system improvements which enable Finance Operations
- Excellent listening, writing and technical communication skills are essential for interaction with senior management on status, risks and emergent issues with project, initiatives and support.