Amazon is seeking a Support Engineer to join our Finance Operations Technology team to help setup and maintain some of the largest Finance Operations sites and systems at Amazon. This position will be on our Support Engineering Team. In this role you will support new solutions for our Accounts Receivable, Accounts Payable, Global Real Estate and other Finance Operations Teams. You will be instrumental in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements. You will work directly with our business teams to solve their support needs with the existing applications and collect requirements and ways to improve their processes. You will be responsible for implementing, and maintaining the solutions you provide. You will work with our other technical teams to ensure the design is effective and complements our other tools, such as Laserfiche ECM, Concur, and other in house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS. You will also be supporting enterprise-wide implementations of Web Applications/SaaS applications
Successful candidates should: 1.Have the ability to learn technical concepts quickly with a strong sense of urgency 2.Have enthusiasm for working in a fast paced, rapidly changing environment 3.Be a creative problem solver, who is passionate about innovation and customer experience. 4.Have strong written and oral communication skills 5.Can deal with ambiguity; work with minimum supervision.
Technical competence and strong academic record. BE/BS in Computer Science preferred
Extensive relevant hands-on technical & management experience of support/operations teams and skills - troubleshoot, debug, evaluate, and resolve software issues
Knowledge of UNIX shell, Windows, PowerShell, PL/SQL, Databases, C#, C++, Java, J2EE or other languages
Knowledge on Cloud computing/AWS technologies and BPMS is plus
B.Tech/MS in Computer science or equivalent with 10+ years of experience.
5+ years’ experience in supporting applications and services.
Experience in applications development would be an added advantage.