• Software Development Engineer

    Location IN-TS-Hyderabad
    Posted Date 4 months ago(18-09-2018 13:19)
    Job ID
    Amazon Dev Center India - Hyderabad
    Company/Location (search) : Country (Full Name)
  • Job Description

    Amazon's Customer Service team is top ranked for developing solutions because we are passionate about our customers and giving our Associates all the high quality tools needed to provide world class care.

    Our team builds systems that will utilize the data we have on historical interactions to learn how to optimize the distribution of our staffing for customer service contacts. These systems will be real time responsive to contact volume fluctuations and our data will illustrate problems with our models.

    As a member of our team, you will design, build and deliver technology that directly impacts thousands of global employees. You will work directly with software connected to almost all of the systems in Amazon. You will have the opportunity to provide direction to our businesses and guide the design of our systems based on realistic time lines and resource constraints. If you have a passion for making customers happy, we want you here.

    Basic Qualifications

    • A Bachelor’s degree in Computer Science or related technical discipline
    • Experience communicating with both technical and business audiences
    • Background in computer science basics (data structures, sorting/searching algorithms, order analysis)
    • Experience with designing, building, and deploying scalable, highly available systems
    • Fluency in C++ and/or Java

    Preferred Qualifications

    • Willingness to deeply understand the goals and challenges of informational operations
    • Analytical abilities, proven design skills and a track record of delivery
    • Experience with CSS, JavaScript, AJAX, Perl
    • Experience with data analysis/mining in large scale database environments
    • Linux experience
    • Lean methodology experience
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