Address Intelligence and Experience (AIX) team is looking for a Senior Business Analyst based in Hyderabad, India. As part of the Amazon Delivery Technology group, this team is responsible for ensuring best-in-class delivery experience for customers who shop on Amazon. The AIX team does this by learning all we can about every possible delivery location on the planet and using these inputs to drive accurate, efficient and low cost delivery to our customers. We aim to make every address printed on an Amazon shipping label accurate and deliverable, while ensuring we have additional intelligence such as access codes, location photos, geocodes, business hours, and customer delivery preferences. To achieve this worldwide, we focus on building comprehensive address data models for the regions we operate in, and on developing sophisticated ML based software that recognizes and validates customer addresses, learns from historical data as well as through crowd sourced intelligence. A unique challenge for our team is that while all our platforms and technology have to be global and scalable, our solutions are always highly customized for each region given that addresses are structured and managed very differently across countries.
The Senior Business Analyst will support Address Intelligence and Experience (AIX) teams growth by leading weekly, monthly, and quarterly business review processes; driving the operational plan forecasts, analyzing data (exports and other) to drive prioritization work for new country launches, mentor fellow BA’s and completing ad-hoc analysis. We are looking for a team-player to play a significant part in defining our team efforts. The successful candidate will be a self-starter, comfortable with ambiguity and be able to create and maintain efficient & automated processes. He / She will have to set the right vision, strategy and roadmap and work alongside with stakeholders in the organization to make it happen. The candidate knows and loves working with business intelligence tools, can model multidimensional datasets, and can partner effectively with business leaders to answer key business questions. You are analytical and creative, and you don’t quit. This is a role with high visibility to senior leadership and with high opportunity for impact for those willing to roll up their sleeves and dive deep to achieve results.
· Understanding drivers, impacts, and key influences on business P&L dynamics.
· Partnering with the product team to create key performance indicators and new methodologies for measurement.
· Translating data into actionable insights for the stakeholders.
· Automate reporting for weekly business metrics, identify areas of opportunity to automate and scale ad-hoc analyses.
· Thinks critically and creates analyses to identify key priorities for new country launches.