Over the past 20 years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world. Amazon is now reinventing on behalf of the business customer and focused on building the most innovative Business-to-Business (B2B) marketplace in the world, and we are recruiting to make this vision a reality.
B2B represents an incredible opportunity to address a vast new market segment and customer base for Amazon. We are focused on building solutions that enable B2B customers to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions. Our customers include individual professionals, small businesses to large institutions (and everything in between). Our B2B customers have different needs than the traditional Amazon customer so we are reinventing everything from how we display our selection, price our products and provide the right customer experience.
AB Classification team ensures that our selection is classified for AB customers to perform business specific functions such as approval routing, spend analysis, create procurement policies for compliance, and do forecasting and reporting
As a Rationale writer, you will 1) Create definitions for global classification standards (e.g. UNSPSC) 2) Use tools to create and manage mappings between internal and external classifications 3) actively troubleshoot and respond to customer issues that are caused by incorrect mappings