• Systems Engineer

    Location IN-KA-Bangalore
    Posted Date 6 months ago(30-01-2018 11:55)
    Job ID
    ADCI - Karnataka
  • Job Description

    We're a company of pioneers. It's our job to make bold bets and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. For today’s pioneers, that’s exactly why there’s no place on Earth they’d rather build than Amazon.

    Amazon’s Fulfillment Technologies is seeking a pioneer to help build a world class support infrastructure for our fulfillment teams across the globe. Does providing creative, high impact solutions to complex technology problems motivate you? Amazon is looking for a Systems Engineer to use technical expertise for developing tools and automating IT processes to improve the support provided by our global IT Remote Support Services (ITRSS) team.

    ITRSS is the initial point of contact for all technical issues in Amazon Fulfillment Centers and Amazon Logistics sites. ITRSS is responsible for providing Tier 1 to Tier 3 support, including server and network infrastructure, end-user support, robotics, imaging, and other specialized technical services. The support provided by this team will have global reach and support tens of thousands of Amazon employees. This team will serve as an escalation point for complex issues, optimization of services through the development of automation, and remote support technologies. If you’re interested in a challenging position with a great company, the Systems Engineer position might be for you.

    As a Systems Engineer, you will be a member of a team responsible for supporting a complex, highly distributed global network and developing tools to enable our team to resolve issues efficiently. Additionally, you will focus on the automation of repeatable tasks with the ultimate goal of developing self-healing solutions. The solutions developed with your team will help scale out the technical support to keep pace with Amazon’s explosive growth.

    Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

    Basic Qualifications

    • Bachelor’s Degree in Computer Science or a related field, or relevant work experience.
    • Systems Engineering Certification (DevOps, Linux, AWS Cloud, or equivalent) or equivalent experience managing at least 200 servers
    • Deep understanding of network troubleshooting
    • 3+ years’ experience in either Operations, Service, or Support.
    • Ability to work both independently and in a team setting.
    • Ability to meet deadlines in a fast-pace environment is required.

    Preferred Qualifications

    • Experienced with the software development life cycle (SDLC)
    • Working experience with deployment automation frameworks (Chef, Puppet, Salt, Ansible)
    • Linux scripting
    • Network troubleshooting
    • Demonstrated ability to achieve results in an ambiguous and changing climate.
    • Ability to work both independently and in a team setting.
    • Ability to meet deadlines in a fast-pace environment is required.
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