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Account Manager

Account Manager

Job ID 
Posted Date 
ASSPL - Karnataka
Recruiting Team 

Job Description

Want to work in one of the fastest growing and most innovative businesses at Amazon? Interested in working in a high impact role? Come and join our team and be involved in growing an exciting new business in India.

Amazon’s devices are revolutionary and one of the most innovative and fastest growing businesses at Amazon. The Offline Retail team is building processes and capabilities that further Amazon’s partnership with offline retailers that offer Kindle to their end customers.

A successful candidate will be expected to think and act both strategically and tactically. He or she will be analytical, customer centric, resourceful, team oriented, an effective communicator. This individual will be data driven, detail-oriented, extremely organized and professional, capable of handling multiple projects at once, able to take direction, capable of dealing with ambiguity and rapidly-changing priorities, and comfortable working with cross functional teams. He/She is expected to be customer obsessed and passionate about new technologies.

Basic Qualifications

  • 5 or more years of relevant work experience in account management and/or operations in a large multinational retailer or consumer electronics environment
  • Bachelor's degree is required
  • English language proficiency required.
  • Experience in selling consumer products
  • M.B.A., MS or MA preferred
  • Experience in e commerce and/or retail with consumer electronics or high-tech products
  • Ability to manage large numbers of initiatives and competing priorities
  • Ability to deliver both tactical and long-term priorities
  • Good understanding of the Internet, social media, and digital media
  • Willingness to roll up one’s sleeves to get the job done.
  • Sound business judgment, proven ability to influence others, and strong analytical thinking skills as well as a proven track record of taking ownership and driving results.
  • Strong leader with excellent verbal and written interpersonal skills; ability to work successfully with and influence all levels across Amazon.
  • Demonstrated ability to coordinate projects across functional teams, including technical, engineering, marketing, design and merchandising teams.
  • Significant years’ experience in successfully delivering results in a fast-paced and dynamic business environment.
  • History of effectively managing external customers and successfully working with internal teams to build new capability and implement projects.
  • Independence and flexibility.
  • Analytical approach to problem solving and a track record of driving results through continuous improvement.
  • Proficiency at leveraging precious resources.
  • High attention to detail and proven ability to manage multiple, competing priorities simultaneously.
  • Composed, poised and professional demeanor.
  • Well-timed tenacity and conviction.

Preferred Qualifications

  • 5+ years of experience in Sales and Account management in CE or Mobile categories preferably in India.
  • End2End Ownership of Accounts and ability to meet/exceed financial and unit sales goals.
  • Dealing with buyers, store managers & regional managers of retail chains to build and execute short and long term business plans.
  • Lead Monthly and Qtrly business review with partners and internal stake holders.
  • Provide inputs to the product/marketing/regional team on innovative ideas to increase brand recall and sales.
  • Build and maintain relationships with external parties (or business customers). Drive contract negotiations and terms improvements working with senior level decision makers.
  • Measure and analyze existing projects for opportunities to improve the customer experience and reduce costs.
  • Drive market analysis and provide recommendations for expansion within market segment. Execute approved expansion recommendations.
  • Build strong internal relationships across Amazon. Influence internal teams to deliver the right results for the business.
  • Be comfortable in getting hands dirty in day-to-day tasks to get things done.
  • Have the obsession to drive a better customer experience through everything that we do here at Amazon.
  • Takes initiative. Doesn't wait to be asked. Plans efficiently while avoiding analysis paralysis. Consistent effort, intense commitment, high attention to detail and ability to independently manage multiple, competing priorities simultaneously.
  • Proven ability to successfully thrive in an ambiguous environment and changing market conditions. Willingness to go above and beyond when needed.