About Amazon Web Services
Amazon Web Services is the market leader and technology forerunner in Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a cloud support engineer, you will act as the ‘Cloud Ninja’ across all the cloud products arming our customers with required tools & tactics to get the most out of their Product and Support investment.
Are you a Technical geek with quirky thinking & obsessed with customer success; Do you prefer “getting your hands dirty” and solving challenging technical issues, then we would love to have you as part of our team. We are a group of wickedly smart people, passionate about cloud computing, and believe that world class support is critical to customer success. Why AWS Support?
-Coach/Mentor new hires - Develop and present training - Partner with development teams on complex issues - Participate in recruiting - Write tools/script to help the team -Work with leadership on process improvement or strategic initiatives.
- Follow-the-sun model with support sites in various locations globally: Better work-life balance for engineers in each site
- Immense career growth opportunities with AWS in various other streams.
- Diverseness: Support engineers not only work on a broad spectrum of technical issues but will also