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Sr. Associate - Catalog, German

Sr. Associate - Catalog, German

Job ID 
502248
Location 
IN-KA-Bangalore
Posted Date 
17-05-2017
Company 
ADCI - Karnataka
Recruiting Team 
..

Job Description

Definition - Duties and Responsibility:
Under general supervision, performs variety of tasks in populating/procuring content for the product catalogs on the Amazon’s German website. Duties may include, content creation, population of content from various sources (including research on the internet), interacting / coordinating with vendor / manufacturers, identifying and correcting errors / complaints, maintaining records of work received and work performed etc.

I. Skills
a. Strong German written and verbal communication skills
b. Good working knowledge of MS Office
c. Typing skill of 40 wpm with 100% accuracy

II. Ability to
a. Multi task in a fast paced environment
b. Operate in the system with the speed and accuracy necessary to meet departmental standards
c. Handle stressful situations
d. Maintain composure in critical situations and communicate clearly with both internal and external customers

III. Demonstrate
a. Passion for delivering great customer experience
b. Strong inter personal & communication skills
c. Excellent listening skills
d. Excellent data accuracy skills
e. Eye for detail
f. Commitment to meet deadlines

IV. Critical Qualities / Characteristics
a. Constructive spirit of discontent & mental toughness
b. Practical ideas
c. Pace of implementation & consistency in performance
d. Willingness to take initiatives & responsibilities including 24/7/365 availability, including willingness to work on weekends, and outside of the "standard" work day
e. Commitment and completion factor
f. Peer respect - establish and maintain cooperative working relationships
g. Creative and analytical problem solvers with a passion for operational excellence
h. Eye for detail
i. Commitment to meet deadlines

Basic Qualifications

Graduation in any stream. Should have completed B2 Certification in German language.

Preferred Qualifications

Graduation in any stream. Should have completed B2 Certification in German language.