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Program Manager Operations

Program Manager Operations

Job ID 
Posted Date 
Amazon Internet Services Private Limited (Bangalore)
Recruiting Team 

Job Description

Amazon Internet Services Pvt Ltd (AISPL) enables customers of all sizes to run their applications on Amazon’s industry-leading cloud computing infrastructure. AISPL has a strong culture of data-driven decision-making; requiring timely, accurate, and actionable intelligence that delivers significant business value. We're looking for a hands-on and motivated self-starter who's passionate about using data to help us measure every area of the business and influence decision-making.

In this role, the Operations program manager will work with the India team to continuously evolve forecasting models, analyze historic results, and make business recommendations to senior management based on those analyses – all in an environment of rapid growth and increasing complexity. This will include working with the India Operations team to develop, implement and manage the Business processes, systems, reports and strategies that optimize Business functions to meet organizational goals and initiatives.

The Program Manager will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. This position also manages the administration and execution of the team’s goals, including segmentation of business goals, measurement of goal attainment, evolving and driving various demand generation campaigns and proposing improvements to the Business to increase its effectiveness in driving desired results.

The successful candidate must have very strong analytical skills and expert in excel and access. Knowledge of SQL would be an added advantage. He/she will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. He/she will be experienced at working with large data sets and the technical tools needed to work with them. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate for their customers to other internal parties. Active collaboration with leadership in Data Warehouse/Business Intelligence, Business Development, Finance, Marketing, Recruiting, and Compensation will be crucial to the effective execution of the responsibilities. He/she will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.

Collaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions across India
Working with the India partner management, lead the annual Goals, budgeting and ongoing forecasting processes.
Lead the development and provision of routine and ad-hoc analytic reports to AISPL senior management regarding Business Development initiatives, partner segment performance, performance against goals, etc. Ensure reports contribute to business insight and decision-making, and minimize overall report burden.
Lead the modeling and development of recommendations for partner coverage/capacity/competency planning aligned with targeted customer segmentation/verticals.
Maintain thorough knowledge of existing and emerging 3rd party data sources as needed for Analytics.

Basic Qualifications

• Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or related field
• 4-6 years’ experience in Finance, Operations, Business Development, or other related fields
• Expert level in Excel and Data query tools
• Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results
• Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly
• Strong written and verbal communication skills, with a track record of presenting to senior management.

Preferred Qualifications

•Experience working within a high-growth, technology company would be highly beneficial
• MBA or other relevant advanced degree
• Experience with the development and implementation of systems/tool utilized for CRM, variable compensation, revenue reporting, forecasting etc